SYN Media Learning Terms and Conditions

Inclusion Policy

SYN Media takes access and inclusion seriously. We are committed to making every workshop as accessible and inclusive as possible for all members of the community. If you have a specific access request, would like further information or want to provide any suggestions, we would love to hear from you! To get in touch, please email the Media Learning Coordinator (Merryn) at [email protected] or the Media Learning Manager (Molly) at [email protected] You can reach us via phone on 03 9639 2673 or speak to us in person at our SYN Headquarters Office Space:

RMIT Melbourne City Campus
402 Swanston Street Melbourne
SYN Media: Building 12, Level 3, Room 95.

Cancellation Policy

Alterations to your booking can be made up to two weeks prior to your booking at no extra cost.
Cancellations made less than two weeks prior to booking will be liable for a 25% cancellation fee (Radio Basics are liable for 25% of the minimum fee).
Cancellations made within 7 days are liable for the full fee (radio basics are liable for the full minimum fee)
Alterations made within 7 days are liable for a 25% alteration fee. There is no guarantee SYN will be able to facilitate your request.


Radio Basics- Invoicing details and Student attendance:

The cost is $15.5 + GST per student. Please be aware that we have a minimum charge of $155+GST per session. A group of less than 10 students will incur this minimum charge.
Payment is not necessary on the day. SYN will invoice the school shortly after the tour date to allow for absences.
Our tour capacity is 27 students. This is to ensure that all students in the program have the best possible experience.
If you’d like to bring in more than 27 students please let us know so we can arrange additional tours. If that’s not possible we will add an additional SYN teacher to work with the group and you will incur an additional fee of $150+GST to cover the costs.

Live Radio Workshop- Invoicing details and Student attendance:

The cost of the workshop is $825+GST.
Payment is not necessary on the day. SYN will invoice the school shortly after the workshop date.
Our workshop capacity is 27 students. This is to ensure that all students in the program have the best possible experience.
If you’d like to bring in more than 27 students please let us know so we can arrange an additional workshop. If that’s not possible we will add an additional SYN trainer to work with the group (an additional $150+GST fee).

Podcasting 101 basics- Invoicing details and Student Attendance:

The cost of the experience is $495+GST
Payment is not necessary on the day. SYN will invoice the school shortly after the workshop date.
each session capacity is 27 students. This is to ensure that all students in the program have the best possible experience.
If you’d like to bring in more than 27 students, please let us know so we can arrange additional intro and recording sessions. If that’s not possible we will add an additional SYN trainer to work with the group (an additional $150+GS T fee).

Podcasting 101 Production- Invoicing details and Student Attendance:

The cost of the experience is $595+GST.
Payment is not necessary on the day. SYN will invoice the school shortly after the workshop date.
each session capacity is 27 students. This is to ensure that all students in the program have the best possible experience.
If you’d like to bring in more than 27 students, please let us know so we can arrange additional intro and recording sessions. If that’s not possible we will add an additional SYN trainer to work with the group (an additional $150+GST fee).


Schools On Air Cancellation policy

Schools On Air Intro session:

Alterations to your booking can be made up to two weeks prior to your booking at no extra cost.
Cancellations made less than two weeks prior to booking will be liable for a 25% cancellation fee
Cancellations made within 7 days are liable for the full fee
Alterations made within 7 days are liable for a 10% alteration fee. There is no guarantee SYN will be able to facilitate your request. Upon booking you will be sent a 10% deposit invoice.

Schools On Air broadcast timeslot:

Your booked timeslot is available to you for the entire term.
Due to the increase of demand we can’t always swap your timeslot if you can’t come in for a show on a given week.
If there is an unavoidable clash with your school’s timetable and you wish to make a one off change please email us a with request to do so with at least 6 weeks notice. Please note that we won’t always be able to accommodate these changes as we run a number of school and volunteer training programs.

Schools On Air (Live & Pre-recorded) Invoicing details and Student Attendance:

Schools on Air (Live) programs are billed at the start of each Term for $2100+GST.
Schools on Air (Pre-recorded) programs are billed at the start of each Term for $2370+GST.
Our Schools On Air Intro session capacity is 27 students. This is to ensure that all students in the program have the best possible experience.
If you’d like to bring in more than 27 students for your Schools On Air Intro session, please let us know so we can arrange additional tours. If that’s not possible we will add an additional SYN teacher to work with the group and you will incur an additional fee of $150+GST to cover the costs.

Tailored projects – Cancellation Policy and Billing

Project deposits are not refundable
Terms and conditions for large tailored projects may vary
Cancellations and alterations to your booking can be made up to 20 business days prior to your booking at no extra cost.
Cancellations or alterations made less than 20 business days prior to booking will be liable for a 25% cancellation fee.
Cancellations or alterations made within 10 business days are liable for the full fee.
Workshops can only be re-scheduling once, and re-scheduled workshops will incur a 50% fee if cancelled.

PLEASE NOTE: Whilst we do our best to be flexible and accommodating, there is no guarantee SYN will be able to facilitate your request for alteration.

Tailored projects require a minimum 10% OR $200 +GST deposit (whichever is of greater value) as a confirmation of booking prior to service.

Your belongings
SYN Media is not responsible for the loss, theft or damage to personal property whilst on our premises. Visitors are responsible for the security of their own belongings.